March 27, 2018 | Hugo van Nispen
Driven by the ubiquitous adoption of the smart phone, the term “connected” has become increasingly pervasive in our culture. It describes not only how we view ourselves in our home, work and social relationships, but our expectations for others, businesses and even the very ‘things’ that touch our world. Utilities are no exception this shifting paradigm, and perhaps as the very entity powering this new connected world, the expectations are higher. Continue reading.