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BRIDGE Energy Group’s 2018 Utility Industry Survey Reveals Greatest Impact on Operations is Changing Cybersecurity Landscape


Utilities Continue to be Challenged by Growing Void of Experienced Resources Across Transmission and Distribution Operations

Newton, MA – January 9, 2018BRIDGE Energy Group (BRIDGE) today announced results from the company’s 2018 BRIDGE Index™ Utility Industry Grid Operations Survey. The latest survey results showed 35% of utilities polled consider the changing cybersecurity landscape as having the biggest impact on operations, more than double the #2 issue, and 48% are or will be considering outsourcing OT operations and support functions. Full survey results are available here:

“The vast majority of utility personnel polled expect the changing threat landscape and availability of knowledgeable resources, to have the biggest impact on IT/OT Integration,” said Sandy Simon, Vice President, BRIDGE Energy Group. “To address these challenges, utilities should explore outsourced subject matter experts and established cybersecurity and compliance assurance services that will help achieve the flexibility, adaptability, and efficiencies needed to optimize T&D operations. In addition, leveraging innovative digital worker solutions, such as augmented reality, can attract younger talent and solve legacy workforce challenges in new, creative ways.”

Tweet This:  .@BRIDGEEnergyGrp #utility survey shows changing #cybersecurity landscape biggest impact on operations & 48% considering outsourcing OT operations. Get survey

The seventh annual BRIDGE Index Utility Industry Grid Operations Survey, reaching over 20,000 utility executives, managers, and engineers, is one of the most trusted benchmarks for understanding how companies are adjusting T&D operations to optimize performance, mitigate security risks, and partner with third-party vendors.

Consistent with past years’ findings, utility executives cited a lack of resources and conflicting priorities as the greatest challenges facing operations today.  The survey also revealed that delays in achieving operational excellence for advanced distribution systems may be related to organizational alignment issues; 72% of IT and OT are under separate organizations in the same utility and roll up to different managers.

Additional survey insights address:

  • Consideration of outsourcing from OT Operations and Support functions
  • Utility implementation of a defined data architecture and governance process
  • Responsibilities for new product integration.

To discuss BRIDGE Energy Group’s 2018 BRIDGE Index Grid Operations Survey results visit BRIDGE at DistribuTECH2018 (Booth #701), contact or download a summary of the results by visiting:

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