As utilities embark on more complex technology programs to achieve their business objectives, IT organizations are forced to manage multiple, cross-functional projects with more dependencies and constraints than ever before. BRIDGE Energy Group’s team of utility industry experts with proven experience in energy and technology are able to provide various levels of Optimization & Support. Experts are on hand to implement project and electric utility program management best practices, provide governance and oversight, report on internal & external metrics and oversee contract and SLA management. The result is a consistent definition and approach for delivering business and technology projects across the organization.
New technology and approaches require new business processes for utilities. Everything from how utilities deploy meters, engage with customers and operate systems and programs is changing. In addition to implementing new technology solutions, utilities must prepare themselves for these changes and modify or implement new business processes.
BRIDGE’s solution includes:
BRIDGE’s industry experts have been out in the field working with other utilities and have helped other clients, including National Grid, with their business process optimization.