Clearly identifying how projects map to utility business and grid modernization strategy, achieving measurable outcomes and leveraging new data into actionable events is a challenge that is exacerbated by the myriad of technology offerings, vendors and solutions in the utility space today. BRIDGE Strategy & Advisory services deliver the strategic alignment between Business Management, Grid Operations, Customer Experience and new Information Technology initiatives. A cohesive smart grid strategy between Utility Operations and Information Technologies (OT/IT) is required today to assure technology planning, implementation and operations become more strategically aligned with the needs of the utility.
Successful smart grid investments start with a clear understanding of the Utility’s vision and objectives and a business case to define the cost/benefit analysis of technology investment options and strategic alignment with key utility initiatives.
BRIDGE helps Utilities take a holistic approach in defining all technology delivery and operational costs considering the full technology lifecycle and by leveraging proven planning models. Costs are appropriately weighed against industry proven benefits and smart grid use cases to guide our Utility clients in managing risk and making the right investment decisions.
New investments in AMI, MDM, CIS and supporting systems produce expectations of more reliable, timely and higher quality bills –in addition to meeting ongoing regulatory commitments. Yet, utilities often lack the end to end IT expertise and resources to identify and provide recommendations on resolving gaps and mitigating risks.
BRIDGE leverages deep OT/IT expertise combined with a best practices approach to project management, systems integration and delivery to help utilities identify and prioritize current state changes required to achieve strategic initiatives and address risks in reliability, security, regulatory, customer service and operations.
Whether utilized to prepare for a business case or technology strategy and planning; audit risks in newly deployed AMI and meter to cash processes; or simply to help clients baseline their current business and IT environments, BRIDGE Business and IT Assessments & Audits have helped utilities to address current state gaps, constraints and risks.
New utility business models are emerging that will require a technology strategy and roadmap that will “future proof” technology investments. As an example, Plug-In Hybrid Electric Vehicles will need to be serviced, charged and finally billed for their usage. Additionally, new IT applications will need to be integrated into an existing IT application portfolio and new business processes will be developed to accommodate consumer‘s growing needs. Preparing for these challenges will enable utilities to deliver new services gradually over time without making wholesale changes to their IT.
BRIDGE Technology Strategy and Roadmap services help utilities define, plan and use technology as a strategic enabler to achieve key initiatives in Grid Optimization, Asset & Workforce Management, and Customer Service. From the definition of insource/outsource and cloud/hosting strategies, to systems and infrastructure technologies for a smarter grid, to project management and governance, to systems integration and operations -BRIDGE enables utilities to rise to the occasion of new business models.
BRIDGE’s onsite technical and business experts have worked with utilities across the U.S. and Canada to define technology strategy and project plans that map IT investments to business vision and objectives, with a focus on achieving measurable results.
The myriad of technology, vendors and solutions offered in the utility space today can be difficult to navigate, especially across business divisions and IT stakeholders.
Leveraging a proven systems and technology evaluation and selection methodology, BRIDGE’s utility business and functional system experts with specific experience in today’s ‘best of breed’ business systems and products can facilitate business and technical requirement workshops to develop the requirement specifications that give vendors a clear and level playing field as to your business and system software needs.
Utility procurement teams have relied on BRIDGE to ensure alignment with internal policies and efficiently navigate requests for proposal, vendor response review, evaluation and scoring, selection and contracts development.
The enterprise-level integration of applications and islands of data is critical to improving the flow of information across business units and processes. A well planned IT strategy must effectively leverage existing functionalities from numerous distribution, transmission, asset management and other enterprise systems. Yet, financial, technical and organizational challenges inherent with planning and implementing next generation systems and networks can prevent right sized solutions that are secure, interoperable, extensible and scalable.
BRIDGE Enterprise Application Integration (EAI) services are helping utilities to optimize their investments in AMI, DA, and new customer programs by delivering new strategic, mission-oriented enterprise architectures designed and built to meet the needs of the utility today and into the future. BRIDGE EAI solutions include:
BRIDGE has worked with utilities to develop a right sized enterprise architecture that leverages industry integration and data schema standards, moves vendors toward systems interoperability, and effectively supports continued technology and vendor system software changes through loosely coupled, flexible integration solutions.